Imporaance of Feedback

Briefly comment on the assertion that: plenty of sublime level film directors recognise the value of keeping in jotting with the real world by creating opportunities to talk with and modernise feedback from nodes and frontline employees. (8 marks) Feedback is priceless for helping you to improve your communication skills this was observed by (McPheat : 2010 : paginate 16) Interacting with clients helps omnibuss to learn about new developments on the commercialise much(prenominal) as new growths, new technologies being used by the organisations competitors such information is valuable to managers who develop plans to update their produces, go and technology to favourably compete with their competitors. Employees who work in customer assistant pass on information from customers to mangers on issues of improvement delivery such as the packaging of a product is not attractive. The language used in brochure is not easily understood. Such information is very relevant t o the manager who will make necessary changes which will maintain the customers and carry new ones.

Managers who are in touch with customers get eldest hand feedback on how effective the strategies the organisation has put in place are recompense on track or behind schedule and make necessary adjustments like but training of the frontline round or recruiting more frontline round to foodstuff the brand. Managers collect information that is vital to the organisation from the frontline employees in relation back to run and products which is converted into knowledge that is useful to the organisation an d helps the ships company favourably compe! te with its competitors. Interaction with customers helps the manager to better fudge the preferences of the customers what they like and do not like about the products and service being offered and the manager also gains insight to how best the client can be served better. Being in contact with frontline staff helps the manager to find out whether or not the reform information is being passed on...If you want to get a effective essay, order it on our website: OrderCustomPaper.com

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