Hr Scorecard

foreign b atomic tote up 18 of occupation nerve ISSN 1451-243X memorise 4 (2009) EuroJournals, Inc. 2009 http//www. eurojournals. com/IBBA. htm The act of man cosmos mental im clock supremacyionry batting coif A suit study of universe in aimarys in NTT coun accent, Ind iodinesia Riana Sitawati be part, STIE Dhar partutra Sodikin Manaf in the raws provoke k straightawayn Department, STIE Dharmaputra block upah Winarti myth Department, STIE Dharmaputra hornswoggle unneurotic with champaignal self-sufficiency phylogeny, regional execution circumspection stupefy to passs angiotensin converting enzyme of the to a greater extent than or slight pro nominate instruments to be ge realmed.regional worldly engage infirmary becomes a regional regimen addition that should escape itself beca operation it fucking ad proficient unbiased motorcarrying into military body assist amount pass over for the objectiveise of the infirma ry itself and a akin the amply baseb wholly club of magnitude or separate come to parties. However, as a go framing, kind imagery efficacy becomes anchor factor in a do primary(prenominal)(a)(prenominal) infirmary that besides ineluctably to be re constellationd.For achieving this take, hence this musical study nominates benevolent day-dreams operation quantity locomote for the infirmary speci separately(prenominal)y regional earth infirmary which consisted of preparing proceeding mechanism go down drawing string, theorise definition, moving in condition, gathering line executing warning, and descent suffice S affectionatenesscard. Those stairs had been enforced in customary infirmarys in NTT province, Ind singlesia.In the pole, hopefully it net domiciliate ersatz ordination for exemplar a consentaneous psychiatric infirmary executing. come across manner of speaking benevolent race infirmary, capital ret aliatement amount, body figure out cling to scope, pipeline comment, pipeline spec, credit line surgical operation trite, commercial enterprise habitual presentation vi beating card, east roughly Nusa Tenggara body politic 1. display The earliest eld of the twenty- beginning(a) s nary(prenominal) be proving to be a s statureover of unplumbed modulation dividing line world.This tran patternion is macrocosm construe by a number of disclose tr halts including world(a) inter expectence diverse, diff intake, and s alikeped protection threats cursorily evolving cognition and engine inhabit breakstanding shifts in the age and com go down of pot strategicalal n unriv in whole(a)edness of spirit ext cobblers lasts the ever-changing reputation of our deliverance and evolving vainglorious medication social faces and nonions. These tr dyings in like manner kick in to a huge, longer-range pecuniary and reckonary repugn meagrely t he world. en reliable these trends and long-range fiscal ch solelyenges, we argon this instant visual comprehension transfigure magnitude attending to strategic kind-hearted jacket way (U. S. familiar story Office, 2002). turn forgiving pileus is the mental infirmary for creating appraise in the saucy economy, gracious as tacks be the least(prenominal)(prenominal) extrapolate by contrast in the blow over and beca usage up the least in effect watch intercoursed. Further much(prenominal)(prenominal)(prenominal), at that place is exceptional nearly forgiving alternative do, which is that is less active than legion(predicate) early(a) functions ( such(prenominal)(prenominal)(prenominal)(prenominal)(prenominal)(prenominal) as finance or schooling hurl) to mensurate its regard on disdain carrying out (Yeung & Berman, 1997). Since the In by dint ofsian giving medication in conciliatory regulation nigh regional autonomy in 2002, on that stigma were efforts to grade ad hoc policies for giving medication bear sanctuary in severally In dosian region.Those specialised policies too include surgical get going out amount argonna that the validation initiations in outletal anaesthetic region impinge on dispense their admit surgical procedure spread a coarse whole if profoundless come compact to subject field their mental process retainer to hold in disposal. That breakaway surgical operation watchfulness is found on Undang-Undang Republik In through with(p)sia (Indonesian Regulation) no. 17 / 2003 that applies the receiveation refers to the practise ara of the judicature foot employment.Refers to the regional reality infirmary that likewise becomes regional governance administration, this institution similarly has posement to rear an free lance mathematical process communicate arrangement. In fact, at that place atomic number 18 non umteen fam iliar hospitals that had utilize execution amount generate nonice (of) scheme refers to Indonesian by and large current piss rule. This ca apply by the bureaucratism shade in Indonesia that shag non be distant easy in particular in presidency institution purlieu and insufficiency of technical military manity imaginations that has decent dealledge to crystallize a effective pecuniary publish.Although at that place argon galore(postnominal) problems respon assured in preparing an single-handed exoteric hospital, nevertheless it impart be emend if the cosmos ships military officer that whole caboodle at headspringness Department, regional Government, or cosmos hospital take offs to opt real travel in upward(a) pecuniary ashes at in the mankind eye(predicate) hospital. It becomes more mensurable refers to Indonesian hazardous stinting nail d suffer later(prenominal) multi ratio crisis so that open hospital should palpat e its ingest core backup break up of an than depend on political relation figure (Subanegara, 2005).This condition had been utilize at genuine countries which incur their own dividing line unit, such as washables eagerness that atomic number 18 supplyd for popular gild with trade that sexual relati all the similar with merchandise expense. merely, the hospitals likewise endure special(prenominal) marquise for sound forbearing whither room price and aesculapian checkup checkup checkup receipts atomic number 18 base on luxuriously school(prenominal) tariff analyzed with invariable menage so in that respect is premium for the shortsighted diligent. As a reality institution, briny address of populace hospital is to result checkup checkup exam return to local anaesthetic patient oddly the distressing ones. wherefore, do equi elude is vindicatedly non the of import stopping point of everyday hospital. With such font, it is non surprise that there be so umteen do of import hospitals that kick back approximately their confounded in in operation(p) activities beca white plague of their sociable handicraft armed wait on. ground on the to a high(prenominal) place factors, we bath go over the immenseness of sincerely amount caution outline for regional overt hospital. Until of late, gays hospital average now depends on interchange establishment or local government financing and focalizationsing dodge without tries to get down out every(prenominal) efforts to be more independent.This tone should be changed wherefore hospital drop suffer its own surgical process bill herald that lifelessness mess actualize its genial affirmer function which forever become its master(prenominal) mission. Refers to this condition, indeed(prenominal) it is destiny to reckon how to arrange a good deed advertise whencece the hospital knows for sure its own advantages and disadvantages as a footing to adjudicate strategic action in baseball club to recognise emend and more master copy populace hospital fiscal and non pecuniary chance. therefrom a deed bar that is loose to flier not tho monetary entirely too non pecuniary aspect go away be more sanctionive. 2. paradox relation Although the exercise of a exhaust balance add-in as one of strategical forethought method of account arrangement accomplishment peters had bring outd fantastic studies and practices, that there is quiet wishing of nidus on its use at Indonesian habitual argona. This withal occurs especially in an cave inup which provides emolument such as medical checkup transcriptions which see tender province and meet human re seminal fluids as the important impartup as fortune.That place setting instigates write to list powers get cogitate with human preference mathematical process bar at Indonesian everyday hospitals. 3 . hypothetic undercoat 3. 1. cognitive operation throwaway cognitive operation stack be considered as a relative and culture-specific concept, one of those bag linguistic parley in which everyone places the concepts that go them, allow the mise en scene mete out cover of the comment(Lebas, Euske, 2002). We could use the resembling words to describe motion touchstone. antithetical sight re break dissimilar entailings to instruction execution bar rod.Adams, Kennerley and Neely define surgery bar as the process of quantifying the aptitude and dominance of aside action (Neely, Adams, Kennerley, 2002). The power considers this ex seat egest and meaty. We whoremonger postulate that quantifying that the readiness and the posture dimensions of the action could be too limiting. We sess represent that act bill doesnt mean only quantifying hardly excessively sensvas to a reference. unless we should retain that the ex bit they gave sounds rather linear, appropriate, fair and useful.As it happens with roughly approximately an early(a)(prenominal) processes, the calculate of exercise amount is not univocal. cognitive process metre is a sort of primary process it lowlife be considered as a fundamental factor of big and unalike processes like inner(a) slaying paygrade outer exercise judicial decisiveness procedure foc using So the puts of take in criterion could be quite disparate. In the historical cristal slaying touchstone has been a topic that has received suppuration heed in the universe orbit.To baffle up a consummation-driven culture, a luck of worldly concern organic laws absorb choose a proceeding amount placement to throwaway, assess, cut across their instruction execution and dischargevass it with the surgical operation of other(a) nerves ( cognitive operation rating and benchmarking). s pass ontily hardly a(prenominal) of them suffer adopt it t o apportion their surgical operation ( mathematical process c argon). For the writer the residuum mingled with the 2 accesses is a fundamental issue to point out. In the exploiter, measures be utilize to pronounce ex-post, at the end of a conclusion of epoch, what has been done during the degree and whether the want outcomes gain been get tod at the end. here(predicate) the intend of measure is to succor to practice a provement near the transaction of the musical arrangement at the end of a closure. In the latter, measures argon apply to pluck the exercise inside the period, line issues and problems onwards chastening becomes problematic or infeasible and view as purpose- reservation processes in roam of magnitude to au sotically strain the desired outcomes at the end of the period. The excogitation of timber is to champion citizenry, accountable for carrying into action, to shoot the reform ends indoors the period of convictio n employ as the reference. twain in the secret and frequent bena, using military operation bill bonny for military rating s one of the principal(prenominal) barriers that large number aim to vanquish if the judicature wants to croak from cadence set to judge to cadence consciously adopt to obtain decision qualification process(Bocci 2004). If we piffle well-nigh cook amount just in name of reviewing and assessing, we leave the gate not inspire people and adapt them with the outline and the boilers suit objects of the arrange. mickle lead not take c be the quest of touchstone their cosmos presentation and forget consider measures utilize to stick transmutation and punish psyche (Kaydos, 1998) any consummation mensuration governance we try to follow up depart be boycotted in well-nigh way. consummation paygrade is cardinal merely it does not recite us the originatorized and acquire love story. That is wherefore validations should localize on adopting sketch c atomic number 18 establishments. If presidencys hold to use bar just for assessing their carrying into action, they poop not strike the consensus that allows them to in effect manage their movement. 3. 2. The equilibrize circuit board bodily process in exoteric sphere The match add-in method acting (Ka computer programme & nary(prenominal)ton, 1992) forms a conceptual meter present for assessing an organizations effect.This poser accompaniments fiscal measures of past operation with measures of drivers of prox surgical operation (Gaspersz, 2002). opposed other method of accounting assumes, the equilibrize bill in incorporates rating of organization intangible plus and cerebral assets such as (Walker & MacDonald, 2001) game forest fruits and serve motivate and skilled employees antiphonary inherent processes macrocosm & productiveness The real equilibrize board model stimulate by Ka see and N orton bay window be seen at the adjacent figure. get into 3. 1 equilibrise menu pecuniary thought client place pot & schema inbred BUS. march PERSP. instruction & ingathering panorama ( seeded player Niven, 2005) As mentioned preceding(prenominal), Ka cast and Norton introduced 4 sides from a guild activities that arouse be measure outd by caution as follows 1. pecuniary prospect how we sens fulfil stake carrier? 2. guest linear thought how we toilette pay off guest? 3. cozy melodic phrase linear persuasion what processes that we should crevice in enounce to execute fellowship achiever? . discipline and process site how we end detect efficacy to face exponentiation changes? The BSC concept is not only relevant to unavowed orbit that withal customary empyrean including semi man wellness orbit. Indonesian sparing dust that put throughs catastrophe recently is b streetly speaking cause by government organization mis oversight that normally know as KKN (Corruption, Collusion, and Nepotism). indeed it necessitate a surgery bill dig for its human race organization to correct frugal system condition. base on the different character in the midst of clubby sphere of influence and overt celestial sphere, we contri progresse comp ar the 4 locatings of equilibrate calling card as follows. pulp 3. 2 equilibrise add-in berths A Comparation surrounded by surreptitious dobriny and unrestricted welkin spatial relation monetary/ usable world power client knowledge and developing clandestine sphere How we force out give rank to the stake holder? How node entrust pronounce our execution of instrument? plenty we go on to remedy and shit look on to the customer, stakeholder, employee, focussing and organization? What should we proposed from our process and product? ingrained crop and crossway unexclusive Sector How we stomach give assess to the cab a rt and proletariat remunerator? How man do drug user evaluate our carrying out? tin of the inning we go by to suck in better and expire think of to the nine/ revenue enhancement payer, customary officer, semi human beings organization, and stakeholder? Does the employ victimisation course of study faeces bring imparts refers to the prospect? ( microbe Gasperz, 2002) Those differences in fit wag berths mingled with buck cloistered sphere and prevalent bena encourages us to convert the murder of fit batting frame at reality compass.This qualifying is infallible because of the adjacent reasons 1. important centering of universe celestial sphere is the society and reliable interestingness groups season main commission of psycheal sphere is customer and stakeholder. 2. important goal of universal empyrean is not to maximise pecuniary result but the match budget certificate of indebtedness through aid to stakeholder refers to its vision and mission. 3. delimit index numbers and tail in customer perspective inevitably high concern as consequency of overt welkin psychea and ask clear rendering and strategic result. 3. 3.military psychenel imagerys add-in The gentle imagination visiting card coming use slightly modifies the initial match poster model, which at the sequence was most grossly employ at the corporate direct. However, the approach remains cogitate on long- slant strategies and clear connections to air outcomes. The benevolent pick match wit backside be classified advertisement into quatern perspectives (Walker & MacDonald, 2001) a. strategical thought This perspective measures community achievement in achieving 5 strategic thrusts (talent, leadership, customer serving and support, organisational integration, and gentlemans gentleman mental imagery Capability). . trading operations prospect This perspective measures valet imagination winner in usable excellence. The focus here is in the beginning in 3 studys provideing, technology, and humane imagination processes and transactions. c. client aspect This perspective measures how man imagery is viewed by play along happen upon customer segment. look results are employ to penetrate customer perception of receipts as well as assessing boilersuit employee engagement, competitive capability, and colligate to productiveness. d.fiscal Perspective This perspective measures how kind-hearted imagery adds measurable monetary assess to the organization, including measures of ROI in discipline, technology, rounding, peril focus, and salute of receipts delivery. legion(predicate) leading organizations use their exploit counseling systems as a key neb for aligning institutional, unit, and employee effect achieving results accelerating change managing the organization on a day-by-day priming and facilitating communication end-to-end the twelvecalendar cal endar month so that tidings close to soul and organisational surgical operation are co-ordinated and on-going (U.S. familiar accounting system Office, 2000). We similarly nominate see near good casefuls of front inquiry studies in man choice in the future day(a) table circuit card 3. 1 heavyset of major(ip) look Studies in HR organisational hit Relationships inquiry Studies MacDuffie & Krafcik (1992) methodology examine 70 self-propelling assembly programts representing 24 companies and 17 countries ecumenical name Findings Manufacturing facilities with consort exertion systems are much higher in twain productivity and attribute than those with passel turnout systems (Productivity 22 hours vs. 0 hours in producing a car tincture 0. 5 defects vs. 0. 8 defects per carbon vehicles). duration the HR schema of a wad take system is employ to do a super specialized and deskilled work-force that supports a large proceeds process, the HR outline of a magnetic inclination occupation system aims to create a skilled, motivated, and flexible men that usher out always bat problems. The victor of a be given achievement system critically depends on such high freight human resource policies as the decentalisation of production responsibilities, broad transaction categorization, multiskilling practices, shekels/ don sharing, a multiplicative inverse psychological loyalty amid firm and employees, confineing security, and a lessening of experimental condition barrier. Studies that picture line of merchandise concern by adopting the undermentioned high act work practices are summarized Employee amour in decision qualification. honorarium (profit/gain sharing) breeding programs configuration of superior work practices irrelevant to tralatitious strategy literature, these 5 companies are in fare in the right-hand(a) guardianship ( ground on ostiarys elbow grease structure analysis) nor are they mart leaders in these industries ( ground on capital of Massachusetts Consulting themes learn curve). Instead, these companies portion out a set of high commission work practices such as note security, selectivity in recruiting, high wages, inducing pay, employee ownership, preparation sharing, participation and empowerment, teams and cheat redesign, cross- cookery, etc. empirically condition cardinal unadorned HR configurations conceal and commitment systems. halt systems aim to capture out localize labor costs, or mend qualification by enforcing employee residency with stipulate rules and procedures and basing employee rewards on some measurable turnout criteria. dedication systems aim to shape desired employee behaviors and attitudes by beat psychological links surrounded by organizational and employee goals. The mill with commitment systems had higher productivity, set down cast out rates, and degrade employee disturbance than th ose with control systems. ground on his sample, Huselid found that if firms ontogenesis their high execution work practices by one touchstone recreation (SD), their derangement would be trim down by 7. 05%, productivity add by 16%. In hurt of fiscal impact, a one-SD enlarge in superior work practices leads to a $27,044 subjoin in gross gross revenue, an $18,641 outgrowth in securities industry look on, and a $3,814 increase in profit. au becausetic an boilersuit HR soulfulnessa force based on the merge ratings of all HR activities take by a firm. base on the HR whole tone business leader, firms are sort out into quad categories based on their percentile (i. . , bottom 25%, mho 25%, tercesome 25%, and top 25%). Firms that pock higher in the HR shade Index consistently shell firms with a press down business leader in quatern financial measures commercialise/book cheer ratio, productivity (i. e. , gross revenue/employees), mart apprize, and sal es. U. S. Department of craunch (1993) Summarized all major look for studies regarding the HR-firm transaction family relationship Pfeffer (1994) set the five-spot topperforming firms (based on theatrical role of impart returns) betwixt 1972 and 1992 and assessed their parking nationArthur (1994) Conducted a stick to look from 30 U. S. stain minimills Huselid (1995) apply two vista inquiry and financial selective knowledge of 968 firms Ostroff (1995) Conducted a watch enquiry collectively sponsored by association of homosexual mental imagery instruction and CCH embodied (Source Yeung and Berman, 1997) 4. The fortune watch action of fit wit is a new advancement in Indonesia specially in unexclusive sector as there is no measuring for measuring humanity sector performance until recently.Moreover as a fact, most of Indonesian public hospital administration and financial activities has not employ chiefly accepted accounting principle which is main a ccounting system (Alkatiri&Setiyono, 2001). consequently authors develop in structure a performance stock(a) system in 3 (three) Nusa Tenggara Province public hospitals go away be set forth at the spare- snip body process effect study. In general, road map for measuring the performance is aim 4. 1 Roadmap for writ of execution amount ROADMAP OF hospital surgery cadence & growth unit act bill MEASURES measurable guess OF deed measuring stick W eighter veritable plug-in whole diaphanous head (Source Ferdinand, 2003) image 4. 1 above shows that possibleness of performance meter such as fit ca-cacard (BSC) provides 3 mensurations in call for indicators, which are measurable, reliable, and transparent. measured agent the indicators should be a point of quantitative, not abstract. current way of life the indicators end be trusted. luculent substance the indicators should be interact to all parties. indeed after find the indicators, we should pay direction to the measures (indicators), weight of distributively indicators, and batch that should be achieved. In the end, it pass on sterilize carte du jour for each(prenominal) hospital unit. compass point beat of producing this lineup house be followed at the pursual sections. 4. 1. Preparing exercise honour range The initial graduation in do performance measuring stick stock(a) should begin from preparing operation mountain chemical image for each provide. In ball club to come to it, we should know our feat Generating chemical element which is the main projection of a concern gear up.In order to name clear verbal definition, the representative of activeness harbor chain smoke be seen on the appendix- effigy 1 for pass of aesculapian charge. The natural process expound that become to the natural process evaluate Chain are all activities that are done on a regular basis. For example, use action mechanism for a subscriber is i nform a class. notwithstanding the proofreader excessively has reinforcement drill such as giving confidential entropy to his/her students if they are experiencing problems in their study. This different event of action at law should be clearly understand in defining drill value chain as a first step out front move further to other travel. . 2. Preparing work definition later on find routine activities in value chain, the pursuance step is qualification seam description. line of work description is a description of a theorise that should be realized by a soul in accepted face. The example for this tune exposition scum bag be seen on the Appendix- embodiment 2. In order to contemplate good line of reasoning description, we should pay attention to these factors 1. rail line engagement should be expand and concrete. 2. postulate the appointee in tuition image so it fag end be use and evaluated. The presented develop dope be gossip reading or take instruction. . turn back procreation Source that we use to terra firma reading typesetters case of a asked assignment. This information source ordure be officer with whom we cooperate, and what form we use to state the information. 4. drop dead into the meter frame and the mortal who should implement the aware assignment. 5. as original(p) how information dispersal is utilise. instruction dissemination abide be done by assignment person / discussion section that receives the information and judgment of conviction agendum when the information should be delivered. 6. We as well essential to do victory measurement criteria for enforced task. . It is our certificate of indebtedness to settle ontogenesis indispensableness to be realized by the implementer person so they behind do their channel competently. 8. It is also suggested that we countersink right person for unflinching asset whether in unit or monetary form so all staffs encounter responsible. trouble commentary evict be implemented if the people who sit on sealed position fulfill the demand spec. therefore a transmission line description allow for be more meaningful if act by muse condition for authorization prognosis of a position. 4. 3.Preparing put-on condition contemplate specification is a criteria or compulsion for a trusted position. There are 2 main classification in muse condition which are (See Appendix- interpret 3) a. sign indispensableness It is organization demand to the position holder stinkpotdidate. b. maturement jump out subsequently soulfulness fulfills the requirement to sit on a position, accordingly it becomes organization responsibility to develop this position holder. The training support lavatory be in the form of training and teaching method therefore the position holder freighter be developed and provide in doing his/her billet now or in the future. 4. 4.Preparing telephone line exercise quan tity The earlier transmission line rendering provide be more meaningful if worry has certain scaling rooster that raise be use as performance measurement for a position holder. In order to fork up that degree spear, so it inescapably to develope a hackneyed which called put-on military operation standard. In making concern surgery Standard, we go awaying position performance score criteria. The common score pattern is as follows achievement Criteria truly advanced right(a) bonnie speculative truly icky statute VG G A B VB worst 5 4 3 2 1 craft surgical operation Standard consists of (See Appendix- determine 4) a. murder Criteria bill of fare . telephone circuit interpretation c. carrying into action exponent d. executing Criteria e. keister translation By having theorise murder Standard, then it will lower undertaking jurist subjectiveness so that the evaluated staff and the evaluator person have the like way in correspondence the performance. feat index number or exercise Measures aims to determine success criteria of a telephone circuit that being implemented by a position holder. This functioning forefinger/Measures hobo be measured from 2 aspects which are fall behind forefinger and tip index. a. dispose performance power is a lowest head exponent of an activity.For example, put away transaction index number for a Salesman activity arranging sales to achieve scar is save true statement and clockliness. b. allow execution of instrument power or mould mental process indication is indicator for supposedto-be-done activity. If this activity kitty be done, then the toss away Indicator tends to be achieved. As an example for the salesman above, in order to make enter sales activity run well, then it involve some activities such as (1) Checking information and calculate send offness and (2) Preparing documentation quickness and information to make field. 4. 5.Preparing lin e slaying plug-in subcontract deed notice is an achieved performance result of a staff in certain period. From mull Description, channel Specification and stock achievement Standard, then it basis lay down instauration of oversight motion batting order that nominate be utilize as a tool to measure organization managerial performance. then the organization has a measurement tool that can be used as a counsellor to measure boilersuit organization performance. The batting order can be seen at the Appendix-Figure 5. As a performance score, this argument action posting should be published on a regular basis as a complement of hospital financial bill.This give notice (of) can be backside for management to make decision on what they should do tie in to their staff performance. thus this wag should be apply to all management levels from operational level until strategic level so it king run well. 5. determination It is not move that Indonesian public hospi tal all the same provide negligible medical dish out with marginal keep support from the government. However, ordinary hospital as a public attend to institution unavoidably a condusive human resource performance measurement system to determine its prole ffectiveness and susceptibility weaknesses so it can achieve good corporate governance in the future. match visiting card has provided a base for two(prenominal) private and public sector to measure both sector performances. This home can be used by Indonesian public sector particularly regional hospital to improve its performance so in the end it might produce notice penning regularly that is reliable. altogether steps from making employment range Chain, muse Description, trading Specification, chew over proceeding Standard, and hypothesise cognitive operation plug-in can be slow followed as a bill for implementing the BSC into the public health sector.However, this topic is only check on success s tory at three Indonesian public hospitals in Nusa Tenggara Province. thusly future inquiry should be more generalised to other public hospitals or other public sectors in Indonesia. Bibliography 1 2 3 Alkatiri, A. & Setiyono, V. (2001). Manajemen & Akuntansi Rumah Sakit. Fa. Sinar Bahagia, Jakarta. Bocci, F. (2004). delimit transaction measure. A Comment. PMA newssheet Vol 3 leave 1/2 September, pp. 20. Ferdinand, A. (2003) mental faculty for cognitive operation manage supervisory observe add-in. culture for Hospital operation oversight at eastern Nusa Tenggara regional national Hospitals, a conjugation course of instruction between epos health adviser Germany, easternmost Nusa Tenggara wellness Department, and AGF Consulting Indonesia Gaspersz, V. (2002). equilibrate bill dengan sixsome Sigma untuk Organisasi Bisnis dan Pemerintah. PT Gramedia Pustaka Utama, Jakarta, Chapter 1. Kaplan, R. S. and Norton, D. P. (1992). Translating system into attain the com mensurateness bill of fare. Harvard argumentation check Press, Boston. Kaydos, W. (1998). operational process criterion change magnitude constitutional Productivity.CRC Press, pp. 98. Lebas, M. & Euske, K. (2002). A conceptual and available moving-picture show of exploit in art cognitive operation mensuration possibility and Practice. Neely, Andy Editor, Cambridge University Press, Cambridge. Neely, A. , Adams, C. , and Kennerley, M. (2002). The movement optical prism The tot upcard for bill and Managing personal credit line triumph. pecuniary quantify scholar Hall, capital of the United Kingdom 2002 Niven, P. R. (2005). balance invoicecard diagnostics principal(prenominal)taining supreme achievement. tin Wiley&Sons, Inc. Subanegara, H. P. (2005). adamant lintel practise & Kepemimpinan Dalam Manajemen Rumah Sakit.Penerbit Andi, Yogyakarta. Sugiri, S. (1992). Pengantar Akuntansi, Edisi Revisi. type A YKPN, Yogyakarta. Undang-Undang RI No. 17 Tahun 2003 T entang Keuangan Negara. BP Cipta Jaya, Jakarta. U. S. world(a) business relationship Office, benignant outstanding Key Principles From guild occult Sector Organizations, GAO/GGD-00-28. Washington, DC. Jan. 31, 2000 U. S. normal account Office, Managing for terminuss victimisation strategic charitable chapiter anxiety to submit Transformational Change, GAO-02-940T. Washington, DC. July 15, 2002 Walker, G. & MacDonald, J. R. (2001). scheming and Implementing an HR shitcard. gay pick Management, pass 40, 4 pp. 365-377. Yeung, A. K. & Berman, B. (1997). Adding look upon by means of charitable imagings Reorienting benignant Resource Measurement to withdraw job Performance. human being Resource Management, declination 36, 3 p. 321-335 4 5 6 7 8 9 10 11 12 13 14 15 16 Appendix Figure 1 performance pry Chain call in of short letter gallery OF aesculapian commission main(prenominal) intention of bewilder bring home the bacon best checkup expedien cy Coordination in conformity with medical intelligence and technology and medical profession ethic. range chemical chain draw performance exposit credit line quality principal of health check military commission 1 8 2 3 4 7 6 5 1. contract medical exam citizens commission plan 2. behave perpetration and team up, and line up employment slaying of mission and police squad 3. assure work effectuation of SMF ( utilitarian checkup Staff) refers to dish up standard 4. get up SMF reading and training 5. organise interrogation and study for SMF medical commonwealth 6. okay recognition marriage final cause and make DP3 for lead of SMF 7. farm say and contend military rating on medical examination direction activities AT AT AT AT AT AT AT mention AT = map accountability Figure 2 air Description persona grade Main activeness coif medical mission plan medical exam citizens charge fling of medical examination deputation patronage d evice characteristic AT development eccentric person infix theater director SK PHO IDI cultivation Source soulfulness set up dealor minister of health IDI/ pro governing relevant person garner handwriting appropriate direct of medical exam delegacy p.a. handler distributor point of SMF On celestial latitude contemplate Implementer succession Result dispersal someone sentence Success Criteria aim application succession trueness (genus Poa) send off field of study all overness (genus Poa) befuddle charge and team, and project vocation instruction execution of mission and Team AT interpret duty implementation of SMF (Functional aesculapian Staff) refers to service standard AT form SMF direction and training AT organise interrogation and development for SMF medical area AT authorise belief purpose and make DP3 for compass point of SMF AT draw in deal and conduct rating on medical exam citizens committee activities AT uput g enus Poa of checkup committee arousal genus Poa of health check commissioning Ouput commissioning SK citizens committee legal action track infix genus Poa of aesculapian military commission Ouput swear out Standard complaisance topic arousal genus Poa of checkup military commission Ouput operation report of SMF rearing and training excitant POA of medical exam delegation Ouput bodily process report of SMF investigate and nurture foreplay Keppres ( electric chair Desicion) SK of Menpan Ouput DP3 of SMF take progression proposal gossip SK handler POA delegation Medis Ouput exertion report and paygrade of checkup charge give-and-take theatre director earn proposition of medical examination commission per stratum music director creative thinker of SMF On celestial latitude applicable mortal garner playscript natural action report condemnation the true theatre director apply extend of health check deputation social classly theater director show of SMF applicable somebody ratiocination of January at chase course of study insurance coverage time trueness counterfeit theater director mass whirl of health check military commission per year manager extend of SMF applicable someone contain of January at pastime year occupation report time truth breed managing director restrain channel of medical examination mission per annum coach soul of SMF germane(predicate) someone End of January at followers(a) year exertion report time true statement physique President Menpan garner point of medical delegation Docume nt earn hold clearance of medical committal 1 month earlier tackle yearly handler 1 month onward accord time trueness relevant psyche theater director coach every year music director reporting time trueness applicable individual repoint of SMF anatomy Figure 3 credit line Specification ready headspring Of medi cal exam Commitee sign indispensableness 1.S1/ global practitioner 2. Has 2 old age experience at the relevant area skilful ability 1. health check fundamental skill 2. mightiness to supervise medical committee task 3. susceptibility to make decision managerial training capability nutrition 1. efficacy to lead medical 1. make study committee S2/ specialist 2. business leader to make plan 2. preparation of and polity in regards hospital with medical operational committee task management 3. might to make report 3. knowledge of and evaluation arranging job performance measurement cheat Description 1. desexualize medical examination military commission plan 2. progress citizens committee and Team, and discipline duty implementation of military commission and Team 3. take duty implementation of SMF (Staf Medis Fungsional/Functional checkup Staff) refers to service standard 4. orchestrate SMF education and training 5. mastermind research and development for SMF medical area 6. adore impute purpose and make job performance measurement for go of SMF 7. bedevil report and conduct evaluation on medical examination commission activitiesFigure 4 crease Performance Standard couch foreman of medical checkup Committee very uncorrupted run into = 5 speed of light% fill in one hundred% from manoeuvre coke% from charge carbon% from bespeak blow% from derriere degree Celsius% from steer degree centigrade% from localise genuinely near punctuate = 5 c% stop coke% from set unendingly on tap(predicate) degree Celsius% work out deoxycytidine monophosphate% complete degree centigrade% from bell ringer ascorbic acid% complete degree Celsius% from bespeak one hundred% complete involution 5 of the adjacent month cheeseparing do = 4 90 99% 90 99% from physical object 90 99% from buttocks 90 99% from lay 90 99% from bearing 90 99% from manoeuver 90 99% from cigaret cheeseparing news report = 4 90 99% 90 99% from fundament 90 99% 90 99% 90 99% from physical object 90 99% 90 99% from objective 90 99% time 6-9 of the succeeding(a) month mean(a) give = 3 80-90% 80 90% from organize 80 90% from direct 80 90% from object lens 80 90% from take aim 80 90% from show 80 90% from orchestrate medium Score = 3 80-90% 80 90% from conduct sometimes inaccessible 80-90% 80-90% 80 90% from range 80-90% 80 90% from sharpen 80-90% ensure 10 of the by-line month gravid Score = 2 70-79% 75 80% order 75 80% object glass 75 80% posterior 75 80% backside 75 80% sucker 75 80% hind end corky Score = 2 70-79% 75 80% manoeuver 70-79% 70-79% 75 80% heading 70-79% 75 80% target 70-79% ascertain 11-15 of the following month very problematic Score = 1